Chinthia Oktavianny Lindstrøm
Malmö
Summary
Performance-oriented Sales Manager offering exceptional record of achievement over 5-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Manager
Fairmont Hotel, Accor International
01.2022 - 12.2022
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Built relationships with customers and community to establish long-term business growth.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Digital Sales Manager
VBL BYG APS
08.2020 - 12.2021
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Sales Manager
The Westin Resort Nusa Dua Bali, Marriott International
06.2019 - 06.2020
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Manager
Anantara Seminyak Bali
10.2017 - 06.2019
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained new associates in successful sales and performance strategies.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Communicated product quality and market comparisons by creating sales presentations.
- Managed accounts to retain existing relationships and grow share of business.
Education
Mini-MBA - Business Administration And Management
International Business Management Institute
Germany-Distance2021
Danish Language
Danish Sprogcenter Institution
Copenhagen-Onsite2021
Hotel Management
Marriott Development Program
Bali-Onsite2020
French Language
Institut Français D'Indonesie
Jakarta-Distance2018
Food And Beverage Service Management
Holland America Line Academy (Cruise Ship)
Jakarta-Onsite07.2017
Bachelor of Science - Tourism And Travel Management
Bandung Institute of Tourism
Bandung- Onsite06.2017
Skills
- Key Account Management
- Profit and Revenue-Generating Strategies
- Market Intelligence
- Business Analytics
- Pipeline Management
- Cross-Channel Marketing
- Salesforce Software
- Customer Relationship Management (CRM) Software
- Public Presentations
- Complex Negotiations
- P&L Responsibility
- Financial Reports
Accomplishments
- Managed Accor Plus award winning sales team at Fairmont Jakarta.
- Managed Caring for Business award winning sales team at at The Westin Resort Nusa Dua Bali.
- Named "Manager of the Year" in 2019 up to 2020 with the most-mentioned name on TripAdvisor at The Westin Resort Nusa Dua Bali.
- Managed Brand Ambassador award at The Westin Resort Nusa Dua Bali.
- Successfully engaged new markets (China and India Markets) in 2019 up to 2020 at The Westin Resort Nusa Dua Bali.
- Achieved high margin of profits targeting the right markets during Festive Seasons' programs with accuracy and efficiency, in 2019 at The Westin Resort Nusa Dua Bali.
- Named "Manager of the Year" in 2018 with the most-mentioned name on TripAdvisor at Anantara Seminyak Bali.
Certification
- Certificate of Proficiency in Marlins Security Awareness (MSA), #68DCB3E16D3B935D, 2017
- Certificate of Completion of Holland America Line's 80-Hour Professional Skill Course for Dining Service Attendant, #112085, 2017
- Certificate of Completion of Holland America Line's 80-Hour Professional English Course for Dining Service Attendant, 2017
- Certificate of Completion of Safety Familiarization and Crowd Management Training STCW (HAL), 2017
- Certificate of Completion of Responsible Service of Alcohol (HAL), 2017 Certificate of Proficiency of Basic Safety Training, #6211747158011517, 2017
- Certificate of Proficiency of Marlins English Test for Cruise Ship Staff, #0FDF7B0D9D440762, 2017
Languages
Indonesian, Malay, English
Native language
French
Upper intermediate
B2
Danish
Elementary
A2
Swedish
Beginner
A1
Hobbies
Jogging, traveling, cooking, reading and journaling
Timeline
Sales Manager
Fairmont Hotel, Accor International
01.2022 - 12.2022
Digital Sales Manager
VBL BYG APS
08.2020 - 12.2021
Sales Manager
The Westin Resort Nusa Dua Bali, Marriott International
06.2019 - 06.2020
Sales Manager
Anantara Seminyak Bali
10.2017 - 06.2019
Mini-MBA - Business Administration And Management
International Business Management Institute
Danish Language
Danish Sprogcenter Institution
Hotel Management
Marriott Development Program
French Language
Institut Français D'Indonesie
Food And Beverage Service Management
Holland America Line Academy (Cruise Ship)
Bachelor of Science - Tourism And Travel Management
Bandung Institute of Tourism
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