Chanel Hoskins
Summary
I am known for high productivity, strong problem-solving, and efficient task completion. Working with children and youth in vulnerable situations, providing support with care and attentiveness. I excel in communication, adaptability, and problem-solving to navigate complex challenges and drive organizational success.
Overview
7
7
years of professional experience
Work History
Child Rights Advisor
Ecpat Sweden
Stockholm
05.2025 - Current
- Provided support and guidance to children, young people, and adults on issues concerning commercial sexual exploitation of children, including grooming, child sexual abuse material, trafficking, and online exploitation.
- Cultivated safe, trusting connections while assessing needs and providing suitable referrals when necessary.
- Developed and updated internal guidelines, manuals, and informational materials for operational use and advocacy.
- Collaborated with stakeholders to advance preventive efforts against child exploitation.
- Promoted knowledge on children’s rights within the organization and to external audiences.
Youth Support Worker
Delta Gruppen AB
Stockholm
04.2025 - Current
- Delivered tailored support to young people in line with individual care plans.
- Facilitated motivational sessions, social skills training, and daily life support.
- Facilitated communication between youth, families, and community resources effectively.
- Worked closely with social services, schools, healthcare, and police to ensure integrated support plans.
Hotel Receptionist
Scandic Hotels AB
Stockholm
07.2024 - 05.2025
- Welcomed and assisted guests during check-in and check-out, ensuring a high standard of service while managing all administrative tasks related to reservations.
- Processed payments, verified credit cards, and maintained accurate financial records to support daily revenue tracking and reporting.
- Managed online, phone, and in-person inquiries, ensuring prompt and professional responses.
- Coordinated with housekeeping and other departments to ensure operational readiness and resource allocation in line with occupancy targets.
- Contributed to financial performance by upscaling services, promoting additional offerings, and aligning with revenue goals.
- Maintained accurate records and reports for management, ensuring compliance with operational standards.
Youth Support Worker
Patia AB
Huddinge
06.2024 - 04.2025
- Delivered tailored support to children and young people in specialised placements, including those with a history of aggressive or violent behaviour towards staff, by developing and implementing structured individual care plans.
- Coordinated daily schedules, activities, and resources, ensuring effective planning and use of available budgets to meet individual needs.
- Facilitated de-escalation strategies, motivational sessions, social skills training, and daily living support to promote stability and independence.
- Monitored and documented behavioral progress through regular reporting to social services and relevant stakeholders, ensuring transparency and alignment with agreed goals.
- Collaborated closely with social services, schools, healthcare providers, and police to create and maintain safe, coordinated support plans.
- Applied safety protocols consistently during activities, and provided crisis intervention for youth experiencing emotional distress.
Sales Assistant
Lindex AB
London
11.2023 - 02.2024
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Processed transactions accurately using point-of-sale system.
- Collaborated with team to restock merchandise effectively.
- Assisted customers with returns, exchanges and refunds.
Sales Assistant
Rituals AB
Stockholm
06.2018 - 09.2023
- As a sales associate at Rituals, I consistently achieved the highest sales results among my colleagues by applying personalized sales strategies and exceeding key performance indicators (KPIs).
- I was also responsible for cashier duties, payment handling, inventory, and stock management, while executing marketing campaigns and customer activities that supported the company’s strategy and goals—all while balancing my studies.
- Fostered relationships with customers to expand customer base and retain business.
Youth Coordinator
Fastighets AB Förvaltarna
Stockholm
05.2022 - 09.2022
- Supported youth in vulnerable areas by leading a summer job program and managing a team of 30 participants.
- Developed program schedules, and ensured timely execution of work.
- Collaborated with authorities to enhance employment opportunities for young people.
- Facilitated workshops and educational sessions for diverse youth groups.
Education
Master of Science - Criminology
University of Leicester
Leicester, England 01-2024
Bachelor of Science - Criminology
University of Leicester
Leicester, England 09-2021
Collage - Economics Specialised in Law
International English School
Stockholm, Sweden 06-2018
Skills
- Crisis management
- Child advocacy
- Stakeholder collaboration
- Program development
- Data analysis and reporting
- Emotional intelligence
- Case management
- Behavior management
- Effective communication
- Extremely organised
Languages
Swedish
First Language
English
Proficient (C2)
C2
IT & Software Proficiency
SPSS
- NVIVO
- Mac iOS
- Windows
- Office 365
- Opera Cloud
- CRM Channels
References
References available upon request.
Timeline
Child Rights Advisor
Ecpat Sweden
05.2025 - Current
Youth Support Worker
Delta Gruppen AB
04.2025 - Current
Hotel Receptionist
Scandic Hotels AB
07.2024 - 05.2025
Youth Support Worker
Patia AB
06.2024 - 04.2025
Sales Assistant
Lindex AB
11.2023 - 02.2024
Youth Coordinator
Fastighets AB Förvaltarna
05.2022 - 09.2022
Sales Assistant
Rituals AB
06.2018 - 09.2023
Master of Science - Criminology
University of Leicester
Bachelor of Science - Criminology
University of Leicester
Collage - Economics Specialised in Law
International English School
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