Chamuddika Gamage
Malmo,Sweden
Summary
Experienced in hospitality industry, focusing on delivering exceptional customer service and ensuring smooth restaurant operations. Able to enhance customer satisfaction through attentive service and efficient task management. Skilled in maintaining clean, organised environment and supporting team collaboration.
Overview
2
2
years of professional experience
Work History
Restaurant assistant
Ivy Lake Resort
Galle, Sri Lanka
02.2023 - 07.2024
- Greeted and seated guests, ensuring a pleasant dining experience from start to finish.
- Assisted with food service, maintaining an efficient workflow between the kitchen and dining area.
- Handled customer inquiries, complaints, and special requests with professionalism and tact.
- Supported restaurant staff with food preparation and cleaning duties to ensure smooth operations.
- Managed cash handling, processing payments, and reconciling the cash register at the end of each shift.
- Set tables correctly, enhancing presentation standards of the restaurant.
- Observed health and hygiene standards to minimise food contamination.
Waitress assistant
The Ocean Breeze Café
Colombo, Sri Lanka
01.2022 - 12.2022
- Enhanced customer service by promptly taking orders and delivering food.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Assisted in menu planning, contributing to variety and innovation.
- Collaborated with team to provide efficient service during peak hours.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
Education
Masters - Criminology
Malmo University
Malmo 09.2024 -
Bachelor of Arts - Criminology
University of Sri Jayewardenepura
Colombo 02.2017 - 12.2020
Skills
- Food service
- Table setting
- Customer engagement
- Cash handling
- Conflict resolution
- Table booking management
- Dining area cleanliness maintenance
Languages
English
Fluent
Swedish
Beginner
Sinhala
Native
Timeline
Masters - Criminology
Malmo University
09.2024 -
Restaurant assistant
Ivy Lake Resort
02.2023 - 07.2024
Waitress assistant
The Ocean Breeze Café
01.2022 - 12.2022
Bachelor of Arts - Criminology
University of Sri Jayewardenepura
02.2017 - 12.2020
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