Btissam Lakhal
Concierge Tourist Residence COPO
Helsingborg
5
Languages
1
Certification
6
years of professional experience
Work History
2 Years 4 Months
- Professional concierge in a tourist residence, experienced in welcoming and assisting guests from all over the world, ensuring a safe
Tour guide Disney Land I Paris, France
1 Year 5 Months- I lived in Paris for more than two years, where I explored its monuments and developed a strong interest in tourism.
- Assisted in tourism operations and event coordination
- Managed stock and inventory control
- Supported travel logistics and guest services
1 Year
- Design Graphics Brochures Travel Brussels, Belgium
Education
Associate Degree in Tourism
Academy Profession (AP) Degree – Tourism
Denmark
AP Degree in Tourism
Upper Secondary Education – Modern Literature (Baccalaureate)
Morocco
Danish equivalency: HF level
Skills
Customer Focus
Team player
Fast learner
Initiative
Reliable
LANGUAGES
Arabic: First language
Swedish: Beginner
Spanish: Proficient
English: Advanced
French: Proficient
Certification
ADDITIONAL TRAINING & ONLINE COURSES
- Computer & Digital Skills – Online Training
- Communication & Body Language – Online Training
- Tour Organization & Travel Planning – Online Training
- Cabin Crew Training – Online Training
- Guided Tour Planning with Google Earth – Creating routes, planning excursions and preparing itineraries for guided tours
Training format: Remote / Online
Sport
Music
Travels
Timeline
Concierge Tourist Residence COPO
03.2023 - 07.2025Read More
Tour guide Disney Land I Paris, France
02.2022 - 07.2023Read More
03.2019 - 03.2020Read More
ISITT
Associate Degree in Tourism
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Upper Secondary Education – Baccalaureate Modern Literature
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