Bahaeldeen Munafl
Malmö
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Assistant and Cashier
MELLAN ITX SVERIGE AB(ZARA)
05.2022 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Input credit and debit card payments in POS system to complete purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Completed orders and organized product deliveries to meet customer timetables.
- Referred customers to various services by evaluating needs and providing recommendations.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Treasurer Volunteer
RFSL
03.2022 - 07.2022
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate and current.
- Executed financial due diligence tasks on daily basis to maintain optimal company finances.
- Drafted Timeframe treasury reports to support management decision-making needs.
- Planned and managed $Amount annual budgets, tracking expenses and investigating discrepancies to maintain optimal controls.
- Implemented Software to enhance and streamline processes for maximum efficiency.
- Analyzed financial data to mitigate risk and increase financial liquidity.
- Drafted tax documentation and fulfilled requirements to maintain Type status.
- Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
Accountant
Alsayed Ragab Accounting Office
05.2019 - 05.2021
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Evaluated and improved accuracy and completeness of financial records.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Gathered data on taxable income, deductibles and allowances for tax preparation.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Prepared and filed state and federal tax forms for commercial and individual clients.
- Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.
Comprehensive Banker
Alnile Bank For Development And Commerce
08.2017 - 01.2019
- Identified issues, analyzed information and provided solutions to problems.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Counted, verified and handled bank deposits and armored car transactions.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
Education
Bachelor Of Business Studies - Banking And Finance
Sudan University For Science And Technology
Sudan 12.2016
Skills
- Cash Register Operation
- PCI (Payment Card Industry)
- Cash Handling
- Payment Processing
- Product Management and Pricing
- Stock Management
- Opening and Closing Procedures
- Sales Expertise
- Till Counting
- Customer Needs Assessment
- Returns and Refunds
- Credit and Debt Card Processing
- Microsoft Access
- Suggestive Selling
- Selling Skills
- Financial Statements
- Financial Management
- MS Office Suite
- Account Reconciliation Processes
- Accounts Payable and Receivable
- General Ledger Accounting
- Accounting and Bookkeeping
- SAP Expertise
- Account Management
- Critical Thinking
- Technical Support
- Customer Service
Timeline
Sales Assistant and Cashier
MELLAN ITX SVERIGE AB(ZARA)
05.2022 - Current
Treasurer Volunteer
RFSL
03.2022 - 07.2022
Accountant
Alsayed Ragab Accounting Office
05.2019 - 05.2021
Comprehensive Banker
Alnile Bank For Development And Commerce
08.2017 - 01.2019
Bachelor Of Business Studies - Banking And Finance
Sudan University For Science And Technology
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