Axel Lloyd
Stockholm,AB
Summary
Proven track record in complex sales and customer satisfaction at Tink, leveraging expertise in value-based selling and customer relationship management. Excelled in pipeline development and negotiation, achieving an average ARR of €92k. Mentored peers and led by example, demonstrating an analytical approach and a commitment to results.
Overview
5
5
years of professional experience
Work History
Enterprise Sales Associate, Payments
Tink
09.2022 - Current
- Responsible for early-stage sales cycle for PSPs, fintechs and merchants in Nordics and Baltics, including prospecting, qualifying leads and managing discovery calls.
- Tailoring pitches, demos and proposals from diligent customer needs analysis.
- Managing the entire sales for our SMB segment. Including negotiation, due diligence process and sign-off.
- Average ARR of €92k.
Customer Service Advisor & AML Investigator
Nordea
12.2020 - 08.2022
- Provide excellent customer service by addressing inquiries, resolving issues and ensuring customer satisfaction in a fast-paced banking environment - for both private and business customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintain accurate and detailed documentation of investigation findings as well as ensure compliance with legal and regulatory requirements.
Insurance Advisor
Trygg-Hansa
05.2020 - 08.2020
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.
Swimming Coach
Trelleborg Swimming Club
08.2019 - 08.2020
- Swimming coach for young people in our second highest training group.
- Managed both swimming and fitness training, as well as setting up individual goals and objectives
- Assembled swim meet plans based on swimmer skill sets to maximize team performance.
Education
Bachelor of Science - Organization And Management
Lund University School of Economics And Management
Lund06.2022
Skills
- Customer Relationship Management
- Complex Sales
- Negotiation Expertise
- Sales Lifecycle Management
- Google Sheets/Excel
- Business Growth
- Account Management
- Analytical Approach
- CRM Systems
- Objection Handling
Hobbies
- Prefer spending my free time in restaurants - either my own Italian (kitchen) or trying new ones
- Huge consumer of films and TV shows. If it has a grip of you, it is worth your time
- I enjoy getting a high pulse from working out (or watching Liverpool FC concede an early goal, again)
Languages
Swedish
Native language
English
Advanced
C1
Danish
Intermediate
B1
Spanish
Intermediate
B1
Timeline
Enterprise Sales Associate, Payments
Tink
09.2022 - Current
Customer Service Advisor & AML Investigator
Nordea
12.2020 - 08.2022
Insurance Advisor
Trygg-Hansa
05.2020 - 08.2020
Swimming Coach
Trelleborg Swimming Club
08.2019 - 08.2020
Bachelor of Science - Organization And Management
Lund University School of Economics And Management
Similar Profiles
SHANE PARREMORESHANE PARREMORE
Carpenter at Timber + Tink (Self Employed)Carpenter at Timber + Tink (Self Employed)
Joshua SerratoJoshua Serrato
Busser at Tink-A-TakoBusser at Tink-A-Tako
Elca Eli Cardoso PereiraElca Eli Cardoso Pereira
Marketing and Graphic Design Specialist at Consultant - ABIPTOM SARLMarketing and Graphic Design Specialist at Consultant - ABIPTOM SARL