ANNA LINDBERG
Lisbon
Summary
Results-driven business development professional with history of advancing organizational goals through innovative strategies and market analysis. Known for fostering strong team collaboration and consistently achieving targets, adapting seamlessly to changing business landscapes. Key strengths include strategic planning, client engagement, and dynamic problem-solving.
Overview
5
5
years of professional experience
Work History
Senior Business Development Consultant | Nordics
Zendesk
01.2025 - Current
- Increased client base by identifying and targeting new business opportunities through market research and strategic planning.
- Participated in trade shows and conferences, representing the company professionally and establishing valuable connections within the industry.
- Coached junior team members on best practices, contributing to their professional growth and success within the company.
- Worked closely with internal teams such as finance, legal, marketing to ensure seamless execution throughout the entire sales process from initial contact through contract signing and beyond.
- Leveraged CRM tools to track client interactions effectively, enabling better communication across the sales team as well as data-driven decision making for future strategies.
- Collaborated with cross-functional teams to develop comprehensive business proposals for potential clients.
Senior Enterprise Sales Development Specialist
Amplitude
02.2024 - 01.2025
- Responsible for strategic sales development initiatives to drive revenue growth within the Nordics & Middle East regions
- Proactively generating and qualifying leads through targeted outreach efforts
- Collaborate closely with the sales team to move qualified leads through the pipeline
- Maintain accurate records in the CRM system and provide valuable insights to refine sales strategies
- Developed and maintained relationships with key enterprise clients to maximize opportunities for upselling and cross-selling solutions, driving customer satisfaction and retention
- Developed and executed comprehensive sales strategies to penetrate new markets and expand the company's customer base
- Collaborated closely with the marketing team to orchestrate impactful events aimed at enhancing brand awareness and fostering client engagement
- Established and nurtured relationships with key enterprise clients, driving customer satisfaction and retention
- Spearheaded strategic sales development initiatives to drive revenue growth within the Nordics & Middle East regions
Sales Development Representative
Amplitude
02.2023 - 02.2024
- Specialized expertise in the Nordics market, adept at nurturing existing customer relationships and identifying new prospects
- Proven track record of driving revenue growth through strategic lead generation and qualification
- Skilled in conducting targeted outreach campaigns and effectively articulating value propositions to prospects
- Possesses in-depth knowledge of the Nordics market dynamics and cultural nuances
Human Resources Manager
Castro Marketing & Consulting
03.2022 - 01.2023
- Effectively managed all aspects of the HR function within the organisation
- This included overseeing recruitment and staffing processes, conducing interviews, and onboarding new hires
- Developed and implemented HR policies and procedures to ensure compliance with legal requirements and promote a positive work environment
- Additionally, managed employee, including handling grievances, and conflict resolution
- Facilitated training and development innovates to enhance employee skills and performance, while also administering compensation and benefits programs
- Furthermore, played a key role in strategic workforce planning, succession planning, and talent management efforts to support the organisation's long-term objectives
Account Manager
Castro Marketing & Consulting
05.2021 - 03.2022
- Responsible for encompassed fostering and maintaining strong client relationships, serving as the primary point of contact for client inquiries and needs, and consistently exceeding sales targets through strategic account planning and proactive identification of upsell opportunities
- I collaborated cross-functional with internal teams to deliver tailored solutions, address client issues promptly, and ensure alignment with organisational goals
- Additionally, I monitored account performance metrics, generated reports, and continuously sought opportunities for professional development to stay abreast of industry trends and enhance my skills as a proactive and results-driven Account Manager
- Built strong relationships with clients, serving as the main point of contact for all account-related inquiries and ensuring high customer satisfaction
- Utilized CRM software to track account activities, forecast sales projections, and monitor customer engagement trends
SMB Account Manager
Next level 30
09.2020 - 05.2021
- Responsible for managing relationships with small and medium-sized business clients, ensuring their satisfaction and retention
- Act as the primary point of contact for client inquiries, concerns, and requests, providing timely and effective solutions
- Develop and implement account management strategies to drive revenue growth and achieve sales targets
- Identify opportunities to upsell or cross-sell products and services to existing clients
- Collaborate with internal teams, including sales, marketing, and customer support, to address client needs and exceed expectations
Education
Bachelor of Arts - BA - Humanities/Humanistic Studies
California State University
Bachelor of Arts - BA - Psychology
University of Central Arkansas
Skills
- Client Relations
- Customer relationship management
- Performance Metrics
- Strategic planning
- CRM management
- Data analysis
- Negotiation skills
Languages
English
Bilingual or Proficient (C2)
Swedish
Bilingual or Proficient (C2)
Norwegian
Bilingual or Proficient (C2)
Timeline
Senior Business Development Consultant | Nordics
Zendesk
01.2025 - Current
Senior Enterprise Sales Development Specialist
Amplitude
02.2024 - 01.2025
Sales Development Representative
Amplitude
02.2023 - 02.2024
Human Resources Manager
Castro Marketing & Consulting
03.2022 - 01.2023
Account Manager
Castro Marketing & Consulting
05.2021 - 03.2022
SMB Account Manager
Next level 30
09.2020 - 05.2021
Bachelor of Arts - BA - Psychology
University of Central Arkansas
Bachelor of Arts - BA - Humanities/Humanistic Studies
California State University
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