Anna Fernlund
Stockholm
Summary
Experienced administrator and skilled team leader with a track record of success in environmental compliance, project management, and process improvement. Proven ability to manage pricing, report hazardous waste, lead projects, and meet quality and productivity targets.
Overview
6
6
years of professional experience
Work History
Administrator
Remondis
09.2022 - Current
- Analyzed market trends to set competitive department pricing for profitability and customer satisfaction.
- Maintained environmental compliance by reporting hazardous waste to the Environmental Protection Agency
- Provided prompt and professional customer service through phone and email communication
- Cultivated strong customer relationships by providing support and data analysis to help them achieve their recycling goals.
- Led project to increase recycling facility access for 250+ customers
- Managed expeditions and receptions, including scheduling, documentation, and communication with internal and external stakeholders to ensure timely and accurate shipments and deliveries.
Production
MatHem
07.2020 - 09.2022
- Teamlead
- Staff liability
- Positioned as go-to person for up to 25 staff members, troubleshooting complex administrative and training issues promptly.
- Oversaw day-to-day operations of teams across several sites.
- Educated new staff in our procedures.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Assisting senior leadership in accomplishing daily duties and tasks in a consistent work changing environment.
Gymnastics Coach
SOL GF
09.2019 - 06.2020
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Service Crew Member
McDonald's
08.2017 - 12.2017
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
Sjölins Gymnasium Södermalm
Stockholm, Sweden06.2020
Corona High School
Corona, California 06.2018
Skills
- Teamwork and Collaboration
- Dependable and Cooperative
- Fluent in English & Swedish
- Responsible
- Adaptability and Flexibility
Hobbies
Elite Teamgym Gymnast
Accomplishments
High School Diploma, Chemistry
Gymnastic Coach Certificate, Svenska Gymnastikförbundet
Timeline
Administrator
Remondis
09.2022 - Current
Production
MatHem
07.2020 - 09.2022
Gymnastics Coach
SOL GF
09.2019 - 06.2020
Service Crew Member
McDonald's
08.2017 - 12.2017
High School Diploma -
Sjölins Gymnasium Södermalm
Corona High School
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