Summary
Overview
Work History
Education
Skills
Websites
Languages
professional singer
Timeline
Hi, I’m

Anna Astakhova

Gothenburg,O
Anna Astakhova

Summary

I am a genuine and intelligent woman with a background as a singer and teacher. I have a natural ability to communicate effectively and use my empathy well. This helps me build strong relationships with customers and colleagues. My artistic and teaching experience makes me a creative problem solver, always ready to think outside the box. My positive energy helps create a harmonious work environment. I believe that being genuine and empathetic is key to building positive relationships at work. My interest in service led me to improve my education, and I am now qualified as an "Operations Manager in Hotel Management." I am also multilingual, speaking Swedish, Russian, and English fluently, with some proficiency in Ukrainian.

Overview

10
years of professional experience

Work History

Convendum

Internship (part of Education)
04.2024 - 06.2024

Job overview

As part of my education, I practiced in conference management, reception duties, breakfast service, and operations at a co-working company.


Guldhedsskola

Leisure Teacher Specializing in Music Grades 1-6
03.2021 - 08.2023

Job overview

The job as a teacher gave me experience in leading the group, solving communication issues, and finding value in each personality. Additionally, collaboration with colleagues was a crucial part of the job. My responsibilities included creating engaging music lessons and concerts as a music teacher, organizing activities within the after-school program, and managing daily routines such as meals and breaks. Furthermore, I assisted students with their social skills and used mediation methods to handle conflicts.


Promenix Butik

Retail Sales Associate
04.2014 - 08.2016

Job overview

  • I was fully responsible for all services in the store, including cashier duties, deliveries, customer service, ensuring excellent customer experience, as well as opening and closing the store.

Education

Yrgo
Gothenburg, Sweden

Higher Vocational Education Diploma from Operations Manager in Hotel Management
06.2024

Göteborgs Universitet
Gothenburg, Sweden

Leisure Teacher Specializing in Music,Grades 1-6 from Pedagogy
01.2021

Folkuniversitet
Gothenburg, Sweden

SFI Och SAS (Swedish Language)
05.2012

Global Relationship Centers, Inc.

Course Redirecting Children's Behavior

Medlingscentrum
Gothenburg, Sweden

Course Conflict Management With Mini-Mediation

Musik College
Kyiv, Ukraine

Bachelor of Arts
06.2005

Skills

    Positive Attitude

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Excellent Communication

    Active Listening

    Verbal Communication

    Quick Learner

    Fluent in Swedish, English, Russian

Languages

Svenska
Engelska
Ryska
Ukrainska

professional singer

Singing in my free time and make own music and different covers. Sometimes singing as a freelancer.

Timeline

Internship (part of Education)

Convendum
04.2024 - 06.2024

Leisure Teacher Specializing in Music Grades 1-6

Guldhedsskola
03.2021 - 08.2023

Retail Sales Associate

Promenix Butik
04.2014 - 08.2016

Yrgo

Higher Vocational Education Diploma from Operations Manager in Hotel Management

Göteborgs Universitet

Leisure Teacher Specializing in Music,Grades 1-6 from Pedagogy

Folkuniversitet

SFI Och SAS (Swedish Language)

Global Relationship Centers, Inc.

Course Redirecting Children's Behavior

Medlingscentrum

Course Conflict Management With Mini-Mediation

Musik College

Bachelor of Arts
Anna Astakhova