Dedicated and experienced IT Engineer with extensive knowledge of engineering principles, theories, specifications, and standards, backed by 10+ years of industry experience. In the latest telecommunication project, was involved in various aspects, including Agile scrum framework, software development, testing, installation, maintenance, business continuity and planned outage or service interrupted management, customer services and client management of both Software and Telecom nodes.
As a technical leader and Scrum master brings significant expertise, excels in problem analysis, and provides valuable insights to ensure successful project deliveries. A keen eye for detail and skilled at troubleshooting and crafting optimal and innovative solutions. On a personal level am an open, friendly, and pleasant individual. Thrive on collaborating with team members and clients, fostering a smooth workflow and maintaining the efficiency of ongoing project activities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Consultant
KTwo Technology Consulting AB
10.2023 - Current
Project: Ericsson AB, Gothenburg
Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
· Experienced member of 5G lab R&D team proficient in the installation, integration, configuration, and testing of Linux servers, nodes, and network devices
· Facilitates user support for various test cases and deliveries, adeptly sets up SAN environments, and resolves user issues promptly
· Demonstrated expertise in IP planning and VLAN creation for optimized network functionality, data centre management, Lab inventory and nodes optimization, licensing, costing and vendor management.
Evaluated test results and prepared system-level reports to detail findings and validate system performance.
Identified and resolved hardware and software interface obstacles and oversaw system integration.
Proficient in installation, maintenance, and operational support for Linux (RHEL, CentOS, SUSE, Ubuntu) and Windows Server and OpenStack cloud environment.
Consultant
Knowit Connectivity AB
01.2023 - 06.2023
Project: Innovation Zone KRACK1
Enhanced team productivity with implementation of agile methodologies, streamlining project delivery processes.
Leading development of Knowit Connectivity's autonomous office robot car, integrating LIDAR, wheel sensors, and encoders on the ROS 2 framework with Jetson Nano
Project, known as Knowit KRACK1, is a prototype
Managing project, ensure adherence to SAFe agile principles, overseeing sprint planning, review, retrospective, and standup meetings
Competence Development Team, I focus on market trends, sustainability in software development, and acquiring new competencies within the SAFe framework.
Tech Lead and Project Management
Tata Consultancy Services Limited
01.2020 - 09.2022
Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
Built strong relationships with stakeholders, ensuring clear communication channels for project updates and progress reports.
In business continuity, I prioritize tasks during incidents, ensuring resource availability.
As Lab Prime, I guarantee development and testing resource availability, providing critical business continuity support, support multiple vendors and licensing for lab nodes/server/network devices and equipment.
Led a team to develop a cost-saving UE simulator for 5G, designed blueprints, and automated scripts for efficient 5G lab integration.
Project and Agile Lead
Tata Consultancy Services
12.2018 - 12.2019
Mentored junior engineers, providing guidance on best practices and professional development opportunities.
Experienced in 4G/5G feature design and development, specializing in innovative software solutions for simulators and basebands.
Ensured resource availability for critical incidents and as Lab Prime, provided development and testing support for smooth business operations.
Combining telecom hardware and software knowledge, I deliver robust solutions tailored to UE simulation requirements, while managing agile project aspects, leading sprint activities, and fostering adherence to Scrum framework, support multiple vendors and licensing for lab nodes/server/network devices and equipment.
Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
Skilled in automation using various tools, including scripting (Perl, Python, C), scheduling cron jobs, and writing Ansible playbooks; strong abilities in network services (TCP/IP, NFS, DNS, LDAP, DHCP, SSH) and troubleshooting server performance, hardware, and networking issues.
Handled vendor relationships, costs and contracts.
Senior Engineer
Tata Consultancy Services Limited.
07.2015 - 11.2018
Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
As Lab Engineering Prime for Ericsson India R&D Mumbai and Kapsch Rail communication labs, I oversee GSM and CDMA Voice/SMS testing, IP network planning, and deployment.
Troubleshoot and resolved multiple user connectivity issues, increasing user satisfaction.
Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
Responsibilities include change and configuration management, installation, integration, and data Centre management.
I ensure resource availability during incidents, prioritize tasks and provide on-call support for business continuity.
My focus is on mitigating risks and maintaining seamless lab operations and Lab Prime for IP network planning and implementation.
Performed root cause analysis of problems, documented faults in the tracking system and generated daily reports.
Implemented changes in working conditions, equipment and tools to improve workflow, efficiency and team member safety.
Computed loads and material stresses to determine optimal design specifications for foundations and bridge spans.
Experienced with file transfer technologies (vsftpd, ascp), network and firewall technologies, and ITIL practices in server and application hosting.
Proficient in installation, maintenance, and operational support for Linux (RHEL, CentOS, SUSE, Ubuntu) and Windows Server, OpenStack cloud environment.
Experienced with file transfer technologies (vsftpd, ascp), network and firewall technologies, and ITIL practices in server and application hosting.
Skilled in automation using various tools, including scripting (Perl, Python, C), scheduling cron jobs, and writing Ansible playbooks; strong abilities in network services (TCP/IP, NFS, DNS, LDAP, DHCP, SSH) and troubleshooting server performance, hardware, and networking issues.
Experienced at managing, installing, and configuring CentOS, Ubuntu, Fedora, and RHEL; able to perform effectively under pressure.
Knowledge of AWS administration, EC2 instances, and S3
Telecommunications Engineer
Reliance Communications Ltd
11.2011 - 07.2015
Testing GPRS, including bearers, supplementary services, and value-added services.
Additionally, we perform comprehensive testing of call flows in both Mobile Packet Core and Circuit Switching networks and SMSC Routing.
Configuration of routing and Valn’s on Cisco 7600 and 12000 series routers, creating links and implementing OSPF.
My goal is to ensure optimal performance, reliability, and seamless communication.
By identifying and addressing potential issues, we guarantee uninterrupted connectivity and high-quality voice and data transmission.
Also responsible for analyzing and providing resolution to technical issues observed by customers in real-time network utilization.
Integrating new BSC, MSC, SGSN, SMSC and GGSN into existing networks.
Expertise extends to comprehensive GPRS/GSM traffic testing and efficient database management.
By ensuring seamless integration, optimizing network performance, and maintaining accurate databases, we enhance the reliability and efficiency of GPRS/GSM networks.
Also responsible for analyzing and providing resolution to technical issues observed by customers in real-time network utilization.
Education
Bachelors of Engineering - Electronics And Telecommunications Engineering
Rajiv Gandhi Technical University
Bhopal, India
06.2011
Skills
Business Analysis
Project Management
IT Change Management & Risk management
Systems Architecture Analysis
Stakeholder management
Agile Scrum Framework
Data center management
5G/LTE,GSM/GPRS
Packet and Circuit Core
IP Network Planning & Implementation
IP Network and Security
Hardware & Software Testing
Linux/Unix/Ansible, SQL, Python
UDP/TCP-IP/HTTP/UDP, DHCP/DNS
Installation & Integration
Docker/Kubernetes, OpenStack cloud
Blueprint, JIRA, Kanban, confluence
DevOps, Gerrit/Git, CI/CD
Troubleshooting & Problem solving, Documentation
Team management, Vendor management
Business development, Business continuity & Improvement
Risk Management, Change/Configuration management
Problem Solving, SDLC, Planning
Certification
ITIL Foundation certification
Agile way of working Foundation
IT_IS Data Center virtualization Foundation
Timeline
IT Consultant
KTwo Technology Consulting AB
10.2023 - Current
Consultant
Knowit Connectivity AB
01.2023 - 06.2023
Tech Lead and Project Management
Tata Consultancy Services Limited
01.2020 - 09.2022
Project and Agile Lead
Tata Consultancy Services
12.2018 - 12.2019
Senior Engineer
Tata Consultancy Services Limited.
07.2015 - 11.2018
Telecommunications Engineer
Reliance Communications Ltd
11.2011 - 07.2015
Bachelors of Engineering - Electronics And Telecommunications Engineering
Strategic Marketing and Branding Consultant at AB Training and Strategic Management ConsultingStrategic Marketing and Branding Consultant at AB Training and Strategic Management Consulting
Water and Wastewater Engineer, Consultant and Site Supervision at Halil AB Consulting Engineers Co.Water and Wastewater Engineer, Consultant and Site Supervision at Halil AB Consulting Engineers Co.