Anamarija Čaić
Sisak
Summary
Energetic manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
7
7
years of professional experience
Work History
Department Manager
H&M D.o.o.
09.2022 - Current
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Department Manager
H&M D.o.o.
09.2018 - 09.2022
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Sales Advisor
H&M D.o.o.
09.2016 - 09.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
Education
High School Diploma -
Građevinska Tehnička Škola
Zagreb06.2011
Skills
- Plan Projects
- Sales Expertise
- Protocol Adherence
- Goals and Performance
Languages
Croatian
Native language
English
Upper intermediate
B2
Timeline
Department Manager
H&M D.o.o.
09.2022 - Current
Department Manager
H&M D.o.o.
09.2018 - 09.2022
Sales Advisor
H&M D.o.o.
09.2016 - 09.2018
High School Diploma -
Građevinska Tehnička Škola
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