Amir Moghaddam
Summary
Motivated and results-oriented professional with extensive experience spanning various industries. Demonstrated ability to consistently deliver outstanding results by leveraging attention to detail and effective collaboration skills, both independently and as part of a team. Proven track record of achieving personal goals while supporting employers in reaching their objectives. Thrives on continual improvement and adaptation, adept at assuming diverse roles ranging from team leadership to problem-solving and efficiency enhancement. Combines seasoned experience with a rapid learning aptitude to consistently add value to employers and drive business improvement initiatives. Eager to apply skills and passion to facilitate the growth of a new venture, confident in ability to become a pivotal asset within an organization and contribute significantly to its success.
Overview
7
7
years of professional experience
Work History
Restaurant Host
Lili's Burger
07.2021 - 09.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported needs of 9 person wait staff who attended to specific needs of countless customers daily for fast food/wok and sushi restaurant with social relevancy and intentionality.
Business Owner
Myrtel AB
03.2019 - 08.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Currency Dealer
Iranian Exchange
06.2021 - 01.2022
- Evaluated various currency pairs'' historical price movements to predict future trends impacting client portfolios positively.
- Maintained detailed records of transactions, ensuring compliance with company policies and regulatory requirements.
- Assisted clients in navigating complex financial markets, offering expert guidance on currency trading strategies.
- Developed new business by networking with potential clients and delivering engaging presentations on currency trading services.
Hotel Receptionist
Bernina Hotel Geneva
03.2017 - 12.2017
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Answered phone within 2 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
Education
BBA - International Management
Geneva Business School
Geneva, SwitzerlandSkills
- Memory retention
- Strong multitasking
- Greeting guests
- Patience under pressure
- Trading Psychology
- Options Trading
- Fundamental Analysis
- Portfolio Management
- Driven and Determined
- Attention to Detail
- Customer Relations
- Customer Service
Languages
Persian
Native language
English
Proficient
C2
Swedish
Advanced
C1
Timeline
Restaurant Host
Lili's Burger
07.2021 - 09.2023
Currency Dealer
Iranian Exchange
06.2021 - 01.2022
Business Owner
Myrtel AB
03.2019 - 08.2022
Hotel Receptionist
Bernina Hotel Geneva
03.2017 - 12.2017
BBA - International Management
Geneva Business School
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