HTML, CSS
Alireza Zavari
Malmö
Summary
Versatile IT Technician skilled in repairing faulty hardware, installing new assets, and supporting continuous business operations. Adapts seamlessly to rapidly changing work environments and employee needs. Consistently enhances technical operations and procedures. Confident Computer Technician with extensive experience in help desk environments, assisting both employees and customers with technical issues. Technology-driven professional with strong troubleshooting skills and a customer-focused attitude. Experienced in providing network and software support, as well as developing and implementing technical solutions. Adept at analyzing system performance and security to optimize user experience.
Overview
1
1
years of professional experience
2
2
Certificates
3
3
Languages
4
4
years of post-secondary education
Work History
IT technic&support
Lexicon
10.2023 - 05.2024
- Streamlined IT support processes, resulting in increased productivity within the department.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Assisted in migrating critical infrastructure to cloud-based solutions, reducing overhead costs while increasing scalability and performance capabilities.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Hjulskiftare
Student Consulting
10.2022 - 12.2022
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Restaurangmedarbetare
MAX - Burgare
06.2018 - 08.2018
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Eventmedarbetare
Röda Korset
06.2017 - 08.2017
- Coordinated logistics for large-scale events, including venue selection, catering arrangements, transportation services, and accommodations for guests.
- Monitored post-event feedback from attendees to identify areas of improvement and implemented changes accordingly in future plans.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
Kakel/Golvsättare
Frilans
03.2011 - 11.2013
- I detta arbeta jobbade jag som frilans där jag hjälpte olika uppdragsgivare med att sätta kakel och golv
- Arbetet kunde innebära olika typer av arbete
- Mina främst uppgifter var att sätta kakel och golv i trappor, väggar samt lägga ny fasad på hus/lägenheter.
Education
IT Support -
Lexicon
Malmo, Sweden 10.2023 - 04.2024
Network Essential -
Lexicon
Malmo, Sweden 11.2023 - 12.2023
High School Diploma -
Universitetsholmen Gymnasium
Malmo, Sweden 08.2018 - 06.2020
Grund - Swedish
Värnhemsskolan
Malmo, Sweden 08.2016 - 06.2018
Skills
Multitasking
undefinedBirthdate
03/15/98
References
Referenser lämnas på begäran.
Software
Certification
Certified IT ESSENTIALS, CISCO
Interests
Graphic designer
Frontend Development
Backend Development
Game developer
Software engineer
Languages
English
Upper intermediate (B2)
Swedish
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Certified Network essential, CISCO
12-2024
Certified IT ESSENTIALS, CISCO
04-2024
Network Essential -
Lexicon
11.2023 - 12.2023
IT technic&support
Lexicon
10.2023 - 05.2024
IT Support -
Lexicon
10.2023 - 04.2024
Hjulskiftare
Student Consulting
10.2022 - 12.2022
High School Diploma -
Universitetsholmen Gymnasium
08.2018 - 06.2020
Restaurangmedarbetare
MAX - Burgare
06.2018 - 08.2018
Eventmedarbetare
Röda Korset
06.2017 - 08.2017
Grund - Swedish
Värnhemsskolan
08.2016 - 06.2018
Kakel/Golvsättare
Frilans
03.2011 - 11.2013
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