Alfred Laxton
Ascot
Summary
An ambitious Assistant Banking Manager with proven experience delivering exceptional customer service and bespoke financial solutions at Handelsbanken. Demonstrates strength in developing long-term client relationships, managing a personal portfolio of private and corporate clients, and contributing to business growth through proactive business development, and analytical insight. Fully aligned with Handelsbanken's decentralized, customer-based banking model, with plenty of hands-on experience producing credit papers, conducting AML reviews, and supporting the branch with audit and compliance standards. Recently completed the CCBI qualification to strengthen technical understanding and credibility.
Overview
4
4
years of professional experience
Work History
Assistant Banking Manager
Handelsbanken UK plc
08.2024 - Current
- Manage a portfolio of 40+ private and corporate customers, supporting long-term relationship development and identifying opportunities to deepen customer engagement.
- Develop new business in line with branch's net growth goals, including £2.15m fixed-term deposit from a local SME and over £120k of new ISA deposits within 8 weeks.
- Conduct client annual reviews, credit risk assessments, and AML due diligence to ensure high standards of governance and regulatory compliance.
- Produce detailed RAKTs independently at onboarding or annual review, enhancing efficiency and enabling Account Managers to focus on strategic relationship development.
- Stay aware of policy, risk, and compliance changes, ensuring a strong regulatory adherence, aiding the branch's recent audit score jump from 4 to 2.
- Maintain comprehensive awareness of competitor offerings, industry developments, and emerging market trends.
- Demonstrated proficiency in Excel by developing essential spreadsheets highlighting clients making branches under £250 pcm, contributing to improved branch profitability.
- Enhanced presentation skills through delivering engaging and informative presentations to branch and deputy branch managers, effectively communicating complex data and actionable recommendations.
Account Management Support
Handelsbanken UK plc
11.2022 - 01.2023
- Collaborated with branch manager in pre-audit sense check ensuring compliance and audit standards are met.
- Implemented a comprehensive diversity and inclusion training program, including a workshop and seminar, resulting in increased awareness and understanding among staff.
- Assisted Corporate Banking managers by streamlining administrative tasks such as annual review and AML checks, enabling them to focus more effectively on client relationships and strategic initiatives.
- Developed strong time management skills through balancing full-time work commitments with exam preparation and dissertation writing.
Bar Associate
JD Wetherspoon
06.2023 - 12.2023
- Delivered exceptional customer service in a fast-paced environment, ensuring customers received prompt and courteous assistance in ordering and enjoying their drinks and meals.
- Managed cash transactions accurately and responsibly, operating the till with precision and integrity in accordance with company policies and procedures.
Summer Intern
Handelsbanken UK plc
06.2023 - 08.2023
- Gained valuable experience in project leadership after spearheading a group of interns in conducting comprehensive data gathering and analysis to formulate a marketing plan targeting young demographics, resulting in useful insights and recommendations for the bank.
Food and Beverage Assistant
Sunningdale Golf Club
04.2021 - 12.2022
- Efficiently managed bar operations, including taking orders, preparing drinks, and serving beverages promptly and courteously.
- Worked collaboratively with fellow staff members to ensure seamless operations and exceptional service, contributing to a positive and cohesive team environment.
- Adapted seamlessly to the unique demands of serving clientele within a prestigious and renowned establishment, consistently exceeded expectations and upheld the club's disguised reputation.
University Course Representative
University of Leeds
09.2021 - 10.2022
- Collected, compiled, and meticulously analysed feedback from a diverse group of over 70 students, transforming raw data into insightful findings utilised in monthly meetings.
- Developed strong presentation skills through regular delivery of survey findings to heads of faculty and senior staff, fostering collaboration and alignment on initiatives to address student needs.
- Helped implement strategies focused in improving student engagement and satisfaction levels, improving the overall learning experience.
Education
Chartered Banker Certificate -
Chartered Banker Institute
03.2025
Bachelor of Science - Politics with Quantitative Research Methods
University of Leeds
07.2023
A level - Chemistry, Economics, Philosophy
Charters Sixth Form
06.2020
Accomplishments
- Self-taught the CCBI Certificate to strengthen technical knowledge and professional credibility, achieving 85% in the exam.
- Achieved multiple new-to-bank deals as Assistant Banking Manager, directly contributing to branch growth.
- Designed and led a branch-wide fraud awareness webinar to customers in conjunction with Thames Valley Police, promoting customer protection and community engagement.
- Delivered process improvements to reduce manual workload for account managers during annual reviews.
Timeline
Assistant Banking Manager
Handelsbanken UK plc
08.2024 - Current
Bar Associate
JD Wetherspoon
06.2023 - 12.2023
Summer Intern
Handelsbanken UK plc
06.2023 - 08.2023
Account Management Support
Handelsbanken UK plc
11.2022 - 01.2023
University Course Representative
University of Leeds
09.2021 - 10.2022
Food and Beverage Assistant
Sunningdale Golf Club
04.2021 - 12.2022
Chartered Banker Certificate -
Chartered Banker Institute
Bachelor of Science - Politics with Quantitative Research Methods
University of Leeds
A level - Chemistry, Economics, Philosophy
Charters Sixth Form
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