Alexa Coetzee

My time spent working for Carel and Wilhelm, the founders of FinPlanCo, was full of fast-paced learning and effective team work. As my first job in the financial industry, I took the opportunity seriously to learn as much as I could during my tenure.

• Maintained up-to-date knowledge of applicable laws and regulations.
• Maintained compliant work environment.
• Identified gaps in existing compliance processes and recommended updates.
• Conducted periodic compliance audits and reviews for quality assurance.
• Assisted with development of compliance objectives and strategies.
• Confirmed identity information through investigations and notified violators of required changes to bring operations into compliance.
• Kept informed regarding pending industry changes, trends or best practices.
• Evaluated and monitored partner relationships to support compliance.
• Maintained facility-related materials and supplies.
• During this time I was also the main social media intern at the company, specifically relating to Wix website building and creating content for LinkedIn and Facebook.

Upon my return from Stockholm in 2021, Covid-19 had taken a large toll on the South African economy and job seeking became strained. I was fortunate enough to be offered a position from my previous employers.

My duties:

• Creating LinkedIn content and professional pages, as well as Wix site building and SEO dynamics.
• Created engaging content to catch attention of potential customers.
• Developed unique campaign visuals, including videos, GIFs and images.
• Moderated social media accounts brand-appropriate communications.
• Researched relevant industry trends to develop relevant social media content.
• Evaluated analytics to track campaign success and identify improvement opportunities.
• Helped develop website portals and social media pages to promote businesses.

Working and studying overseas helped me to hone my abilities to adapt and practice effective time management. Along with being the main authority over two children from Mon - Fri, I also studied Swedish language & culture at a local college and assisted my host, a designer, with office organization and scheduling.

My duties:

• Implemented daily routine to maintain structure and stability.
• Met with parents about daily activities, positive developments, and issues.
• Maintained effective schedule balance between rest periods, active play, and instruction.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Developed creative activities to encourage physical, social and emotional growth.
• Established and maintained safe play environment for children.

I started working for Unjani Advisory in 2016 as the family au pair and quickly moved on to taking on responsibilities as the personal assistant for the company founders.

My duties:

• Maintained appropriate filing of personal and professional documentation.
• Kept detailed track of household and maintenance inventory and schedules.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Sourced and ordered office equipment and supplies.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Filed paperwork and organized computer-based information.

M Squared was my first experience with a full-time job; I was hired as a cashier but soon after got promoted to admin assistant. Working in a restaurant taught me patience, how to engage with our customers in a professional way, and how to swiftly solve unforeseen problems.

My duties included:

• Restocking supplies and placing purchase orders to maintain adequate stock levels.
• Updating spreadsheets and databases to track and analyze performance data.
• Processing customer orders accurately and within agreed timeframes to meet service standards.
• Managing filing systems, entering data and completing other clerical tasks.
• Managing phone and email correspondence as well as incoming and outgoing mail.
• Interacting with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.