Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alexa Coetzee

Summary

I'm a self-motivated administrative clerk with 9 years working experience. I am a skilled office administrator with a background in office support. I'm looking for work that enables me to utilize my innate analytical and organizational abilities. I am committed to creating office environments conducive to optimal workflow by bringing forth my ability to support and create office stability. I have the willingness to take on brand new duties - as a fast learner, a stimulating work environment is ideal. I am looking for a full-time position that utilizes my interpersonal, time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Administration & Compliance Clerk

FinPlanCo (Pty) Ltd
04.2022 - 07.2023

My time spent working for Carel and Wilhelm, the founders of FinPlanCo, was full of fast-paced learning and effective team work. As my first job in the financial industry, I took the opportunity seriously to learn as much as I could during my tenure.

  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Maintained compliant work environment.
  • Identified gaps in existing compliance processes and recommended updates.
  • Conducted periodic compliance audits and reviews for quality assurance.
  • Assisted with development of compliance objectives and strategies.
  • Confirmed identity information through investigations and notified violators of required changes to bring operations into compliance.
  • Kept informed regarding pending industry changes, trends or best practices.
  • Evaluated and monitored partner relationships to support compliance.
  • Maintained facility-related materials and supplies.
  • During this time I was also the main social media intern at the company, specifically relating to Wix website building and creating content for LinkedIn and Facebook.

Social Media Intern

Unjani Advisory Services
02.2021 - 03.2022

Upon my return from Stockholm in 2021, Covid-19 had taken a large toll on the South African economy and job seeking became strained. I was fortunate enough to be offered a position from my previous employers.

My duties:

  • Creating LinkedIn content and professional pages, as well as Wix site building and SEO dynamics.
  • Created engaging content to catch attention of potential customers.
  • Developed unique campaign visuals, including videos, GIFs and images.
  • Moderated social media accounts brand-appropriate communications.
  • Researched relevant industry trends to develop relevant social media content.
  • Evaluated analytics to track campaign success and identify improvement opportunities.
  • Helped develop website portals and social media pages to promote businesses.

International Au Pair

Private Family
11.2019 - 10.2020

Working and studying overseas helped me to hone my abilities to adapt and practice effective time management. Along with being the main authority over two children from Mon - Fri, I also studied Swedish language & culture at a local college and assisted my host, a designer, with office organization and scheduling.

My duties:

  • Implemented daily routine to maintain structure and stability.
  • Met with parents about daily activities, positive developments, and issues.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Developed creative activities to encourage physical, social and emotional growth.
  • Established and maintained safe play environment for children.

Personal Assistant to the Owner

Unjani Advisory Services
08.2016 - 10.2019

I started working for Unjani Advisory in 2016 as the family au pair and quickly moved on to taking on responsibilities as the personal assistant for the company founders.

My duties:

  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Sourced and ordered office equipment and supplies.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Filed paperwork and organized computer-based information.

Administrative Assistant

M Squared Restaurant
04.2014 - 04.2016

M Squared was my first experience with a full-time job; I was hired as a cashier but soon after got promoted to admin assistant. Working in a restaurant taught me patience, how to engage with our customers in a professional way, and how to swiftly solve unforeseen problems.

My duties included:

  • Restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Updating spreadsheets and databases to track and analyze performance data.
  • Processing customer orders accurately and within agreed timeframes to meet service standards.
  • Managing filing systems, entering data and completing other clerical tasks.
  • Managing phone and email correspondence as well as incoming and outgoing mail.
  • Interacting with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Swedish Language

SFI - Swedish For Immigrants
Stockholm
04.2024

Short Course - Social Media Marketing

Udemy Online
06.2021

Short Course - Advanced Excel

EdX Online
05.2021

Swedish Language & Cultural Studies -

Medborgarskolan
Stockholm, Sweden
06.2020

Bachelor's of Commerce - 2nd Year - Accounting

University of South Africa
South Africa
12.2016

Bachelor's of Commerce - 1st Year - Information Technology

University of The Witwatersrand
Johannesburg, South Africa
12.2015

Matric (High School) Graduate -

Concord College
Johannesburg, South Africa
12.2013

Skills

  • MS Office, Google Workspace
  • Wix Website Building, SEO Settings
  • Calendar Management
  • Inventory and Supply Management
  • Accurate Data Entry
  • Editing and Proofreading
  • Content Creation
  • Fast Learner
  • Problem Solver
  • Adaptability
  • Responsibility
  • Organization
  • Legal Compliance
  • Risk Mitigation
  • Data Verification
  • Policy Enforcement
  • Compliance Monitoring

Languages

English
Proficient
C2
Afrikaans
Upper intermediate
B2
Swedish
Elementary
A2

References

  • Wilhelm, Partner, FinPlanCo (Pty) Ltd, wilhelm@finplanco.co.za, +27 72 726 4713 or +27 11 431 0235


  • Carel, Partner & Key Individual, FinPlanCo (Pty) Ltd, carel@finplanco.co.za, +27 84 588 8339 or +27 11 431 0235


  • Jan-Hendrik, Founder, Unjani Advisory Services, info@unjani-adv.co.za, +27 82 407 0824


  • Charlotte, Host Family, Sweden, charlotte@charlottefalck.com, +46 70 604 43 10


  • Elio, Partner, M Squared Restaurant, +27 82 568 1569

Timeline

Administration & Compliance Clerk

FinPlanCo (Pty) Ltd
04.2022 - 07.2023

Social Media Intern

Unjani Advisory Services
02.2021 - 03.2022

International Au Pair

Private Family
11.2019 - 10.2020

Personal Assistant to the Owner

Unjani Advisory Services
08.2016 - 10.2019

Administrative Assistant

M Squared Restaurant
04.2014 - 04.2016

Swedish Language

SFI - Swedish For Immigrants

Short Course - Social Media Marketing

Udemy Online

Short Course - Advanced Excel

EdX Online

Swedish Language & Cultural Studies -

Medborgarskolan

Bachelor's of Commerce - 2nd Year - Accounting

University of South Africa

Bachelor's of Commerce - 1st Year - Information Technology

University of The Witwatersrand

Matric (High School) Graduate -

Concord College

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Alexa Coetzee