AINA SNORE
NORRKŌPING,HAGEBY
Summary
Results-oriented job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Call Center Operator
SIA”BPO”
12.2022 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Promoted available products and services to customers during service, account management and order calls.
- Updated system with order specifics and customer details, preferences, and billing information.
- Updated databases with new and modified customer data.
STORE MANAGER, SALESMAN - CONSULTANT
“LIFESTYLE UNITRADE Latvia”
10.2022 - 11.2022
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Performed regular price checks to ensure competitive pricing.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
WAREHOUSE WORKER, CLEANING WORKER
SIA”SARKANĀ KRUSTA SMILTENES SLIMNĪCA”
10.2021 - 08.2022
- Organized warehouse space for efficient storage of products.
- Maintained stock levels in accordance with company policies.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
BOWLING HALL ADMINISTRATOR, WAITER, CLEANING STAFF
SIA “MADARA 89”
08.2019 - 09.2021
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Identified needs of customers promptly and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Followed safety processes for all manual and electric cleaning equipment.
- Cleaned building floors by sweeping, mopping or vacuuming.
WAREHOUSE EMPLOYEE, SALESMAN - CONSULTANT
SIA “NODUS”
11.2016 - 05.2019
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Placed orders for additional supplies when necessary.
- Stocked shelves with products and organized inventory according to product type.
- Identified needs of customers promptly and efficiently.
Cook's Assistant
SIA “MežrūkumiK”
06.2016 - 11.2016
- Observed food safety and sanitation protocols to reduce germ spread.
- Took and recorded temperatures of food, refrigerators and freezers.
- Cleaned work areas, equipment, utensils, dishes and silverware between tasks.
- Sliced meats and other ingredients according to recipe specifications using knives or machines.
COOK, WAITER
SIA “MIAB”
01.2016 - 06.2016
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Received and stored food and supplies.
- Requested supplies and equipment orders, explaining needs to managers.
- Ordered supplies as needed for the kitchen.
- Checked completed orders for correct quantity and quality.
- Identified needs of customers promptly and efficiently.
COOK, WAITER
SIA “UNITRADE”
08.2015 - 11.2015
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Grilled and deep fried various foods from meats to potatoes.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Informed customers of daily specials in an engaging manner.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Education
Middle Professional - Cook - Confectioner
Valmiera Vocational High School
06-2014
Basic Education -
Jaunpiebalga Secondary School
06-2011
Skills
- Teamwork and collaboration
- Process control
- Safety compliance
- Efficient multitasking
- Hand-eye coordination
- Production work
- Customer service
- Attention to detail
Languages
Latvian, english, russian
Languages
Latvian
First Language
English
Intermediate (B1)
B1
Russian
Elementary (A2)
A2
Swedish
Beginner
A1
Timeline
Call Center Operator
SIA”BPO”
12.2022 - 05.2023
STORE MANAGER, SALESMAN - CONSULTANT
“LIFESTYLE UNITRADE Latvia”
10.2022 - 11.2022
WAREHOUSE WORKER, CLEANING WORKER
SIA”SARKANĀ KRUSTA SMILTENES SLIMNĪCA”
10.2021 - 08.2022
BOWLING HALL ADMINISTRATOR, WAITER, CLEANING STAFF
SIA “MADARA 89”
08.2019 - 09.2021
WAREHOUSE EMPLOYEE, SALESMAN - CONSULTANT
SIA “NODUS”
11.2016 - 05.2019
Cook's Assistant
SIA “MežrūkumiK”
06.2016 - 11.2016
COOK, WAITER
SIA “MIAB”
01.2016 - 06.2016
COOK, WAITER
SIA “UNITRADE”
08.2015 - 11.2015
Middle Professional - Cook - Confectioner
Valmiera Vocational High School
Basic Education -
Jaunpiebalga Secondary School
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