Summary
Overview
Work History
Education
Skills
Certification
Languages
Training
References
Timeline
Generic

Ahmed Al-boji

Landskrona,M

Summary

  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Multi-talented Support teams lead knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and works hands-on with team members in need of improvement. compliance and scheduling.
  • IT technical in networking for NT 4.0, Win2000 server and exchange 5.5 and support all things belong to IT
  • IT Management and IT Consultant
  • Business administration and management
  • Project manager and site supervision
  • Managing small and medium projects
  • Managing construction project

Overview

23
23
years of professional experience
1
1
Certification

Work History

IT /Production Support Team Lead

HelloFresh AB
Bjuv
08.2021 - Current
  • Produced daily operations report forecasting staffing needs and production volume to support avoiding downtime and service improvement initiatives.
  • Issued work orders for repairs to plan maintenance of equipment, machinery .
  • Managed and coordinated the activities of a production support team to ensure efficient operations.
  • Troubleshot and resolved problems with equipment and programmable logic controller systems.
  • Assigned tasks among production support team members according to skill level and workload.
  • Supervised team of keep them updating and train them with production Support needed.
  • Performed root cause analysis on complex problems in order to identify underlying causes of system failures or errors.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Maintained updated knowledge through continuing education and advanced training.

Customer Services and Administrator

Skafa Bill Skrot
Landskrona
05.2020 - 10.2020
  • Worked as customer services and in administrator for managing relation in sales and collection with customers
  • Also worked as an IT for fixing all equipment in the company and fixing CCTV
  • Truck driver in warehouse and dispatching goods
  • Warehouse labor
  • Construction project supervisor.

IT Free Lancer

01.2016 - 01.2020
  • Information technology consultants advise on, plan, design and install information technology systems for clients
  • Clients based in Saudi Arabia, Jordan, United Arab of Emirates, Sweden.

General Manager

UGS (Unified Global Systems)
Saudi Arabia
01.2006 - 01.2016
  • General Manager for Total IT infrastructure solution UTP and fiber cabling with testing and commissioning, IP CCTV, Security Systems, preparation Data Center
  • Project manager for construction and renovation building, offices and shop fit out.

IT

DHL
01.2004 - 01.2006
  • Worked as a helpdesk for all employees in support, and as customer services and front desk at the reception
  • Meeting with stakeholders to determine requirements (ERP needs, IT Infrastructures needs)
  • Defining software, hardware and network requirements
  • Dealing with Win server2000, win server 2003, exchange server, file server, online help desk, Tape Backup, cisco routers, IP CCTV and IP telephone
  • Project managing the design and implementation of preferred solutions.

IT

ARAMEX
01.2001 - 01.2004
  • Managed the full systems development
  • Maintained the whole network including infrastructure, CCTV, IP Telephone, D.C
  • Used Web Application E-ware for Help desk for the whole network with international communication
  • Made shared file server for users to be safe with data
  • Worked with VBN connection with our site branch and lease line with head offices
  • Worked with win2000 server, NT4 and exchange for mails
  • Worked as operation manager assistance and logistics
  • Truck driver and warehouse assistance.

Education

MBA - Business Administration

Nexon University
05-2013

Bachelor of Science - Computer And Information Sciences

Applied Science University
Amman-Jordan
01-2000

Skills

  • Excellent organizational, facilitation and presentation skills, fast learner
  • Innovative and self-motivated professional with the ability to prioritize tasks and take rapid decisions
  • Excellent communication skills and able to handle a whole range of employees, staff members, customers
  • Excellent at maintaining healthy relationships with customers
  • All Microsoft Application and web application
  • Support and service desk
  • Heavy worker and organization on warehousing and logistics
  • Application Support
  • Schedule Management
  • Assembly and Production
  • Shift Checklists
  • Incident Management
  • Staff Management
  • Project Management
  • Inventory Management
  • Training and Mentoring
  • Inventory Coordination
  • Supply Chain Management

Certification

  • Car driving license B
  • Truck driving license Trucförare TLP (A1-A4, B1-B3, C2)

Languages

  • Arabic Fluent (Reading - writing - communication)
  • English Fluent (Reading - writing - communication)
  • Sweden (Reading - Writing - Business Communication)

Training

  • Microsoft Office
  • Maintenance of PCs, Servers
  • PC Setup (Windows98, NT 4.0, 2000, 2015 and their applications)
  • Intensive Course in Compubase International with MCSE (Microsoft Certificate system Engineer) in:
  • Supporting MS Windows NT 4.0 Core Technologies
  • Administrator MS Windows NT 4.0
  • Supporting MS Windows NT 4.0 Enterprise Technologies
  • Internetworking MS TCP/IP on MS Windows Server 4.0
  • Accelerated Training for Exchange 5.5
  • Intensive Course in ITCC (International Training & Cunsultancy Center) with ORACLE language in:
  • Introduction to Oracle SQL & PL/SQL
  • Trigger, Procedures and Packages for developer and DBAs
  • Oracle Developer: Build Forms 6.0.1
  • Oracle Developer Rel.6: Report (RP6)
  • Intensive Course in Btech (business Technology Solution) in installing & Configuration MS windows 2000 File, Print, and Web Server
  • Intensive Course in ITCC (International Training & Cunsultancy Center) in:
  • HTML and JavaScript
  • Intensive Course in EMC (Everest for Computer and Management) in:
  • Macromedia Flash
  • (ASP) Active Server Page

References

References available upon request.

Timeline

IT /Production Support Team Lead

HelloFresh AB
08.2021 - Current

Customer Services and Administrator

Skafa Bill Skrot
05.2020 - 10.2020

IT Free Lancer

01.2016 - 01.2020

General Manager

UGS (Unified Global Systems)
01.2006 - 01.2016

IT

DHL
01.2004 - 01.2006

IT

ARAMEX
01.2001 - 01.2004

MBA - Business Administration

Nexon University

Bachelor of Science - Computer And Information Sciences

Applied Science University

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Ahmed Al-boji