Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Timeline
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ADRIANA FLORES SALAZAR

Älvsjö, Stockholm

Summary

  • Experienced professional (over 18 years) with a strong background in technology-related roles within IP Networks, Information Security, Network Security, Infrastructure Installation and Project Management.
  • Capable of directing projects with revenues around $10 million and collaborating effectively with multicultural teams (over 20 people).
  • Customer-focused individual with strong interpersonal skills for delivering exceptional service, improving customer satisfaction and driving positive outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Network Project Manager

Logicalis
11.2021 - 02.2024
  • Manage 10 or more simultaneous network infrastructure delivery projects for telecom companies in USA, Mexico, Puerto Rico, and other clients in the logistics, banking, and health sectors, with budgets between $1 million and $10 million.
  • Coordinate with cross-functional teams of 15 or more people to ensure successful completion.
  • Managed multiple vendor relationships (5+) and negotiated contracts regarding hardware and software purchases.
  • Monitored and documented the progress of network projects, and identified any potential risks or issues to reduce the impact by 10%.

Network Security Project Leader

AT&T
10.2017 - 11.2021
  • Implemented network infrastructure security in 5+ data centers across Mexico with budgets between $5 and $10 million.
  • Analyzed and configured 500+ policies for 6+ business areas, based on their needs, feedback, and network architecture design.
  • Implemented SIEM and IAM platforms, and coordinated with 5+ cross-functional teams for the implementation in the data center and application configuration.
  • Monitored and analyzed over 20 million logs of the network elements to create 15+ KPIs that monitor security performance and identify cybersecurity threats.
  • Cooperated with the CSIRT team to analyze cybersecurity information, and provided best practices to 6+ departments about business processes through a monthly presentation.

IT Project Manager

AT&T
09.2016 - 10.2017
  • Managed 5+ large-scale simultanoeus customer service projects for the Sales, Post-sales, Billing, Logistics and Payments departments with budgets between $500k and $5 million.
  • Provided technical guidance and support on software lifecycle processes for 5+ different teams across the USA, Mexico, India and Israel using Agile practices.
  • Documented all processes and monitored weekly progress by tracking activities and resolving issues that arose. Present a monthly general progress report to stakeholders.

F5 Project Manager

Eyenet
02.2015 - 06.2016
  • Implemented 5+ ADC and Web Application Firewall projects with a specialized team of 6+ engineers, with budgets aroung $300k.
  • Participated every three months in professional development opportunities to stay current with industry trends and technologies.

IT Consultant

MBR U-VC Lights Products
05.2014 - 09.2014
  • Provided consultation on how to improve the logistic processes and e-commerce site design in order to maximize productivity by 5% every month.
  • Resolved technical and administrative problems (three at most) every day reported by customers via emails or phone calls quickly and accurately.

Network Infrastructure Manager

Telefónica
08.2011 - 06.2013
  • Regionally managed more than 25 satellite IT locations that include a $5 million budget for networking equipment upgrades, maintaining a secure, operational corporate infrastructure.
  • Coordinated high-availability network infrastructure implementation in 3 data centers across Latin America.

Network Project Specialist in Contact Center

Telefónica
02.2008 - 08.2011
  • Coordinated the IP telephony infrastructure upgrade in 4 Contact Centers across Latinamerica, and provide technical support during all phases of the project.
  • Collaborated with internal departments to ensure resources were allocated efficiently, and presented weekly reviews to managers and stakeholders.

Business Intelligence Analyst

Telefónica
10.2004 - 02.2008
  • Analyzed mobile traffic flow (more than 10 million CDRs), and generated daily and monthly reports to address short- or long-term business questions, to guarantee stability in billing systems.
  • Implemented an automated monitoring tool in Linux and SQL to ensure the accuracy of CDR analysis results and KPIs.

Education

Master's degree - IT and Strategic Innovation

Kingston University London
10.2014

Engineering - Inf. Technology and Telecommunications

Anahuac University Mexico
07.2004

Skills

  • PMP certified
  • Waterfall and Agile Project Management (Jira)
  • IP Network Infrastructure (Cisco Nexus, ASR, NCS, Meraki, F5 BIG-IP)
  • Network Security (Cisco Firepower, ISE, Fortigate, Splunk, AlgoSec, CyberArk)
  • Information Security and Cybersecurity
  • Vendor negotiation
  • Budget planning

  • Conflict resolution
  • Flexible and adaptable
  • Leadership
  • Structured
  • Organized
  • Fluent in English and Spanish
  • Beginner in Swedish (ongoing learning to become proficient)
  • With valid work permi

Certification

  • PMP Certification, 2023, ID: 3715305
  • CompTIA Network+, 2007
  • Cisco CCNA Security, 2019
  • Cisco CCNA R&S, 2018
  • F5 101, 2018
  • Palo Alto Essentials
  • AlgoSec
  • Splunk Basic Configuration

Accomplishments

  • Receive monetary reward to contribute the vendors savings of 5% for the migration of all network components in 3 Data Centers for a client in Puerto Rico. 2022
  • Receive the company's award for completing on time and budget the migration of traditional telephony to IP telephony in 4 Contact Centers across Latinamerica. 2010

Timeline

Network Project Manager

Logicalis
11.2021 - 02.2024

Network Security Project Leader

AT&T
10.2017 - 11.2021

IT Project Manager

AT&T
09.2016 - 10.2017

F5 Project Manager

Eyenet
02.2015 - 06.2016

IT Consultant

MBR U-VC Lights Products
05.2014 - 09.2014

Network Infrastructure Manager

Telefónica
08.2011 - 06.2013

Network Project Specialist in Contact Center

Telefónica
02.2008 - 08.2011

Business Intelligence Analyst

Telefónica
10.2004 - 02.2008

Master's degree - IT and Strategic Innovation

Kingston University London

Engineering - Inf. Technology and Telecommunications

Anahuac University Mexico
ADRIANA FLORES SALAZAR