Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adam Youan

Stockholm

Summary

Of a welcoming nature seeking to express its skills in terms of coordination and memorization in a new stimulating position.

With just over 3 years of experience in high-end ready to wear, I would be able to perform my task rigorously.

Fluent English and competent to establish links with customers in order to promote products, I have no problem adapting to different type of situations or environment.

I also have knowledge of merchandising items to generate sales.

I just relocated in Stockholm on my own straight from Paris, for a new experience as I like to travel a lot, I've been around the Whole French Cities, North Carolina (US), England, Spain, Germany, Ivory Cost and now Sweden.

Overview

5
5
years of professional experience

Work History

Hotel Receptionist

Mercure Montmatre Sacrée-Coeur
11.2021 - 08.2023
  • Collected room deposits, fees, and payments.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Answered phone within 5 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Developed and maintained positive relationships with guests for satisfaction.

Clothing Seller

Abercrombie&Fitch Champs-Elysées
12.2018 - 01.2021
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Greeted customers, identified needs and provided product advice.
  • Cleaned, closed, and secured store at end of shift.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Maintained organized store environment to foster pleasant shopping experiences.

Cashier

Zara
09.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Foreign Languages And Literatures

Diderot
Paris

Skills

  • Tourism Management
  • Active Listening
  • Seasonal Displays
  • Customer Needs Assessment
  • Product Selection
  • Customer Transactions
  • Sales and marketing
  • Relational skills
  • Loyalty methods

Languages

French
Native language
English
Proficient
C2

Timeline

Hotel Receptionist

Mercure Montmatre Sacrée-Coeur
11.2021 - 08.2023

Clothing Seller

Abercrombie&Fitch Champs-Elysées
12.2018 - 01.2021

Cashier

Zara
09.2018 - 12.2018

Foreign Languages And Literatures

Diderot

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Adam Youan