Outgoing Barista Trainer/Coffee Master offering superb customer service proficiency and passion for exceeding sales goals. I get along well with my coworkers and I do my job with integrity and efficiency with unique ability to relate to diverse clients.
Overview
10
10
years of professional experience
Work History
Coffee Master / Barista / Barista Trainer
Olive U Grill
Boca Raton
10.2015 - Current
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.- Clean service or seating areas.- Create signs to advertise store products or events.- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.- Prepare or serve menu items, such as sandwiches or salads.- Provide customers with product details, such as coffee blend or preparation descriptions.- Receive and process customer payments.- Set up or restock product displays.- Take customer orders and convey them to other employees for preparation.- Demonstrate the use of retail equipment, such as espresso machines.- Help keep fellow employees aware and accountable for following standards.- Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
Assistant Manager
CheeZies Pizza
City
07.2013 - 10.2015
- Count money and make bank deposits.- Investigate and resolve complaints regarding food quality, service, or accommodations.- Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.- Provide excellent customer service.- Investigated and resolved customer inquiries and complaints in an empathetic manner.